How to Choose the Best POS System for Restaurants in 2024?
All customers go through different shopping journeys, from deciding to enter a certain restaurant to ordering from the menu. There could be several reasons for all the decisions they made. However, all their journeys ultimately reach POS or the Point-of-Sale system.
POS is the new-age cash register transforming how restaurants are run. These systems are helping to enhance customer experience, ease staff work, and provide insightful data to restaurant owners to make better decisions. This blog will help you choose the best restaurant POS system for your requirements.
What Is A Restaurant POS System?
POS or Point Of Sale is a system that consists of hardware and software to facilitate the processes involved in keeping track of sales, taking payments, and issuing receipts.
However, the evolution of technology has enabled us to utilise the data collected in several ways. This is why modern POS systems have various additional features like analytics, CRM capabilities, and inventory management to help streamline all restaurant operations.
What Are the Key Criteria You Should Consider Before Choosing the Best Restaurant POS System?
Let’s have a look at some key criteria you should consider before choosing one for your restaurant. Keeping these key points in mind will help you make the right decision.
1. Inventory Tracking
This feature helps you keep track of stocks, avoiding constantly checking what items you’re running out of. Once you have a complete inventory list in front of your eyes, mistakes like overordering can be steered clear of.
Inventory tracking gives you a comprehensive outlook on the quantity of each product you use. Through this, you can identify all the areas you might be overspending. It also offers recipe costs, which enable you to price your dishes accordingly.
2. Supply Chain Management
A good restaurant cannot possibly run without a robust supply chain management system. Select the POS system that helps you keep track of all the orders, monitor vendors, and keep a check on all the supplies you need.
The best POS system for restaurants offers you full details of supply chain management. It will help you upsell and easily manage the on- and off-premise menus. They also enable you to easily build and update your restaurant’s menu from anywhere based on data gathered.
3. Customer Data Management
At the end of the day, it’s all about keeping your customers happy. A POS system should have features that can easily let your customers split the bills, provide hassle-free reservation changes, and enable seamless payment from their tables.
Make sure to invest in a POS system that has CRM features. It will help you record customer preferences and purchase history to enable personalized services.
4. Table Reservation
Table reservation is the most important feature you should consider while searching for the best POS restaurant. It is a great way to optimize seating arrangements, keep track of reservations to avoid overbooking and ensure that all your guests are comfortable.
It also helps your staff be fully prepared to keep things running smoothly. A table reservation system will also help you update the customer’s contact information for future reference.
5. Insightful Reporting
Look for a POS that systematically collects, analyses, and reports data. The best restaurant POS will let you identify trends and assess the performance of menu items.
The automated insightful reporting enables you to make long-term decisions backed by data collected at your restaurant. You will no longer depend on the trends collected from other sources and implement actions to suit the needs of your local customers to drive huge profits.
FAQs
1. What are the different types of POS systems?
The different types of POS systems available for POS systems include traditional POS systems, touchscreen POS systems, dedicated server POS systems, cloud-based restaurant POS systems, and mobile restaurant POS systems.
2. What are the benefits of using Deliko’s POS system for my restaurant’s growth?
Deliko (a product by semnox) develops the best restaurant POS systems from the several options out there. It provides real-time analytics of inventory levels. The sales report and customer data measure promotional campaigns and identify trends to help you make data-backed decisions.
3. What are the most important criteria for choosing the best restaurant POS system?
To ensure you select the best POS system for your restaurant, first decide on the core reason why you want to. You may invest in a basic one with reporting features and transaction security. The more expensive ones will help you meet the customer demands and manage large orders.
4. What are the features of the best POS system for a restaurant?
The best POS systems for restaurants are easy for customers and staff. They help streamline all kitchen operations and act as a potential silent business partner. It makes payments easier and more secure. A POS system also enables data collection and provides insightful reports to make decisions.
Suresh Kumar
As a highly experienced thought leader in the hospitality industry, Suresh Kumar carries a unique combination of global experience and multi-industry specialty. With 15 years of experience as the marketing head and director of Lucid IT Solutions and seven years of directing sales at Pazo, Suresh has especially honed skills with F&B and restaurant POS — skills that make him an irreplaceable asset at Semnox. Now, he spearheads the realm of cafeteria management solutions through seamless business operations and collaborative development.